Do not clean the ink nozzle plate. For everyday text documents, plain paper with ColorLok technology works well. Insert the new cartridge into the appropriate slot. Load only clean, wrinkle-free paper into the product. Warranty removed from product:
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The serial number primter does not match the previously selected product. While the color dots might not be perfectly accurate, they are likely to be more accurate than the colors on the monitor.
Try using a different paper. If these steps resolved the issuethere is no need to continue troubleshooting.
HP Officejet J6400 All-in-One Printer series Troubleshooting
Estimated ink level indicators on the printer control panel. How does HP install software and gather data? When an indicator shows low-ink levels, consider having a replacement ink cartridge available to avoid possible printing delays. The list of all available drivers for your product is shown above. Using color, photo, or used paper can cause the printer alignment to fail.
Check the print settings Check the print settings to make sure that they are appropriate for your print job. Reconfigure the wireless network settings Open the folder where the software file saved usually Downloadsand then double-click the file.
In the software application you are trying to print from, click Fileand then click Print. Examine the condition of the paper, and then replace any ripped, dusty, curled, wrinkled, or bent paper. This selects Tools and then Clean Print Cartridge. We were unable to retrieve the list of drivers for your product.
Europe, Middle East, Africa.
HP Officejet J All-in-One Printer series | HP® Customer Support
Allow the printer to rest. Ink smears If the diagnostic page shows smeared ink, you might need to clean the cartridges. The Virtual Agent is currently unavailable. Email list of j64000. Sometimes, print quality issues can be resolved during a period of inactivity.
If you do not see defects on the test pagethe print mechanism and ink cartridges work correctly. Press down on the cartridge to release it, and then pull it toward you out of the slot. Thus, the warranty has been removed from this product.
Drivers may be in development so please check back at a later date or visit the product homepage. Please try again shortly.