Unable to determine warranty status. I’ve bee searched thru internet and didn’t find this trick anywere. When these systems are built, each installed hard drive is tested usingDPS, and a permanent record of key information is written onto thedrive. Otherwise, the computer willnot boot the operating system. Answered on Oct 05, We were unable to retrieve the list of drivers for your product.

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Electronic relays havebeen activated insidethe monitor. Select the desired files and choose ‘Download files’ to start a batch download. Hard drive is damaged.

HP Compaq dc Convertible Minitower PC Drivers for Windows 10, 8, 7, Vista and XP

When you establish only a setuppassword, any cojvertible can access all the information on the computerexcept Computer Setup. TheNum Lock key can be disabled or enabled in Computer Setup.

For systems with a graphics card: Let HP identify any out-of-date or missing drivers and software. Troubleshooting Without DiagnosticsSolving Display ProblemsIf you encounter display problems, see the documentation that camewith the monitor and to the common causes and solutions listed in thefollowing table.

HP Customer Support – Software and Driver Downloads

We are unable to determine your warranty status for the product and serial number provided. Troubleshooting Without DiagnosticsSolving Network ProblemsSome common causes and solutions for network problems are listedin the following table. Computer is instandby mode. Press the Num Lock key.


What’s missing? Tell us about it.

Protecting the SoftwareTo protect software from loss or damage, you should keep a backupcopy of all system software, applications, and related files stored onthe hard drive. This page requires Javascript. Disc not properly seatedin the drive. Shut down the operating system properly, then turn off thecomputer and any external devices, and disconnect the powercord from the power outlet.

HP Compaq Business Desktop dc Convertible Minitower Specifications | HP® Customer Support

Let HP identify any out-of-date or missing drivers and software How does HP use product data minitwoer with this service? Check connector for bent or missingpins. Memory is installedincorrectly or is bad. This computer supports two security password features that areestablished through the Computer Setup Utilities menu: Plug the headphones into theheadphone connector on the front ofthe computer.

Network drivers arenot loaded, or driverparameters do not matchcurrent configuration.

Lower the display resolution forthe current application or consultthe documentation that came withthe application for suggestions onhow to improve performance byadjusting parameters in theapplication. Check each option card byremoving the cards one at time if multiple cardsthen poweron the system to see if fault goesaway.


Tolocate a reseller or dealer near you, visit www. Answered on May 05, On the Windows Desktop,click Start.

Reconnect keyboard with computerturned off. This product detection tool installs software on your Microsoft Windows device that allows HP to detect and gather data about your Clmpaq and Compaq products to provide quick access to support information and solutions.

HP has scanned your product but currently has no suggestions for driver updates.

Slowlypull the tray out from the drive untilthe tray is fully extended, thenremove the disc. Does the rear one work?

Click Begin Testing to start the test. The diagnostic software will prompt you for input duringtests that require your interaction.

Password Security and Resetting CMOSResetting the Password JumperTo disable the power-on or setup password features, or to clear thepower-on or setup passwords, complete the following steps: