Drivers may be in development so please check back at a later date or visit the product homepage. The tri-color cartridge belongs in the slot on the left. Select your desired files and a list of links will be sent by email. To resolve the issue, try each solution in this document, and then use the steps in this section to print a self-test report. How does HP install software and gather data? Align the print cartridges Follow these steps to align the cartridges.

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This page requires Javascript. Align the cartridges’ section in this document. HP has scanned your product but currently has no suggestions for driver updates.

Remove the rear access door. If the self-test report prints, but the original document does notcontinue to the next solution in this document. See your browser’s documentation for specific instructions. Select your operating system and versionChange Detected operating system: If the issue is resolved, there is no need to continue troubleshooting.

HP PSC 1315v All-in-One Printer

Return to the document you were trying to print when the issue occurred. The Virtual Agent is currently unavailable. Please enter a Product Number to complete the request.


When you replace a cartridge, the product prints an alignment page. If you find obstructions in the paper path, skip to the section on cleaning the rollers. Make sure the print cartridge is compatible with the product Use only new, genuine, HP cartridges compatible with the product to replace used cartridges. Review the following sections to learn about the common causes and how to prevent the issue.

A cartridge alignment sheet prints automatically. The Check Paper light might also blink ho flash. Service or replace your HP product if you completed all preceding steps.

How does HP install software and gather data? Drivers may be in development so please check back at a later date or visit the product homepage. Prevent paper feed issues Follow these guidelines to help prevent paper feed issues:. You need to use 10 to 25 sheets of paper only 13315v purposes of these troubleshooting steps.

HP PSC v All-in-One Printer | HP® Customer Support

No software or drivers are available for this product with the selected operating system. This tool applies to Microsoft Windows PC’s only. Review the Cause and Prevention sections at the end of this document to check other possibilities. Lightly dampen a clean, lint-free cloth with bottled or distilled water, and then squeeze any excess liquid from the cloth.


Email list of drivers. Listen for the 11315v paper-pick rollers; you should be able to hear them rotating. The Virtual Agent is currently unavailable. Perform a reset Follow these steps in the order presented to resolve the issue.

The self-test report prints. Javascript is hhp in this browser. Please use the product number and serial numbers of the new product to validate warranty status.

HP PSC v All-in-One Printer User Guides | HP® Customer Support

For photo paper, always load the rougher side of the paper facing up. If the self-test report prints when slowly pushing the paper farther intry printing the original document again. Follow these steps to clean the paper feed rollers.

Make sure that all the paper in the stack is the same size and type.