I did run the process. This thread is locked. Does it make any difference if you swap ports? Please see the attached log files. Message 4 of 4.

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DisplayLink Network Adapter NCM not working properly

This driver includes support for the USB video and audio and Ethernet drivers for the DisplayLink chip used in devices. If the issue still persists, then try the following steps to update the drivers and check the status.

Rajesh Govind Replied on January 5, Sorry that it is “trial and error” but that is the only thing that cames to my mind right now. Thanks to Kathy for her patience in working through it! Windows 10 S has been designed not to run standalone executables, like the displalink below.

Supported Operating Systems

But clearly there are none marked USB3 in the device manager. Once you have done this, I would need a new log files to see if there are any more complaints in them. During the install, all devices were successfully setup mouse, keyboard, audio, display except I received theerror: I have no idea which is which jetwork.

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I was having some video issues which were solved by installing DisplayLink 7. Lenovo is committed to environmental leadership from operations to product design and recycling solutions. This site in other languages x. Forums Knowledge Base Blogs. Unplugging power does not seem to solve the problem. Tech support scams are an industry-wide issue where scammers attempt to trick you into paying for unnecessary technical support services.

Please enable Javascript or use an alternative browser. Hello, There are some incoherence reported, and it makes it more complex to understand.

Displaylink Network Adapter NCM failed – UD – Plugable Support

See our Sustainability Report. At that time everything was working fine. Sorry this didn’t help.

Did this solve your problem? On the support page you have the “Contact Us” options, surf arround to find the support phone numbers to open a ticket. The files are attached. However, please note that your original equipment manufacturer OEM may provide software for your specific monitor, dock or adapter on their website, etc.


I purchased the laptop and the docking station in January of this year and it was running Windows 8. I received the following messages Just for the benefit of others: All work except the ethernet connection.

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LAN connection not working after Windows 10 upgrade – DisplayLink Forum

How satisfied are you with this response? DisplayLink has partnered with Actual Tools to bring you a better way to use and manage multiple monitors on Windows! Mark Spollacs Created on January 4, Rand the DisplayLink Support Tool 1.